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Client Resources

Welcome to your client hub. Here you will find quick access to billing and insurance information, appointment scheduling, and local Minnesota crisis hotline resources.

Pay Your Bill

Below you will find our Square checkout portal. Please input the amount from your most recent invoice in the box that is labeled "Enter Amount." Press Checkout and you will be taken to a secure website where you can input your credit or debit card information.

Billing & Insurance Information

We believe in transparency when it comes to investing in your mental health. Review our private pay rates, sliding scale options, and find answers to common coverage questions to help you navigate your benefits.

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Private Pay

  • Occasionally clients do not want to use their insurance and prefer to pay privately for services. Private pay clients are billed $250 for an intake session and $175.00 per 55 minute session.

  • A sliding fee scale may be available for clients who are uninsured or under-insured. Please contact the office for additional information.

Insurance Coverage

  • We are in-network with most major insurance providers in Minnesota. See accepted insurances.

  • While we are able to verify coverage with most insurance companies, the estimation of insurance coverage is not a guarantee of coverage.

Questions for Your Insurance Provider

  • Is Legacy Mental Health Center in my insurance network?

    • What is my in-network deductible?

    • What is my out-of-network deductible?

    • What does my plan cover once I meet my deductible?

  • What mental health conditions does my plan cover?

  • Are there any mental health conditions not covered by my insurance plan?

Late Cancellation/No-Show

  • No-shows and cancellations with less than 24 hour advance notice may incur a $125.00 fee. The late cancellation/no show fee is not covered by insurance and is the client’s sole responsibility. This policy is designed to protect our clinicians’ time and not to penalize our clients financially. 

  • Clients with commercial insurance will be billed automatically for late cancel or no-show appointments. After two no-show or late cancelled appointments clients may be referred elsewhere for services. View Full Late Cancellation/No-Show Policy here.

Employee Assistance Programs (EAPs)

  • We accept EAPs through OPTUM insurance.

  • If you would like to use your EAP benefit, we require a copy of the authorization letter that includes your EAP code, number of sessions approved, and your social security number. We cannot bill the EAP without this information. Even when using an EAP we require primary insurance information. 

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Insurance Policies Accepted

Our clinicians are in-network providers for the insurance companies listed below.

TriCare
UnitedHealthcare
UCare
United Behavioral Health
UMR
Optum
Medicare
Medical Assistance
Medica
Health Partners
Bind
Aetna
BlueCross Blue Shield Minnesota
Select Care
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Crisis and Emergency Contacts

If you are experiencing a mental health crisis:

Call 988 – The National Suicide Prevention Hotline

Call 911 – Police/Medical/Mental Health Emergencies

Go to your local emergency room

Call your primary physician

Don’t know who to call?

Call or text 988 and ask for your local mobile crisis unit.

If you call our office after hours for an emergency, you will be directed to call 988 or to go to your local emergency room. LMHC is not a crisis clinic and our clinicians are not available for crisis calls.

Minnesota Mental Health Resources

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General Crisis & Emergency Numbers

  • COPE Hennepin County Mobile Crisis Unit (for adults): 612-596-1223

  • Hennepin County Crisis Services for Children ages 17 and younger: 612-348-2233

  • Ramsey County Adult Mental Health Urgent Care: 651-266-7900

  • Ramsey County Children's Crisis Line: 651-266-7878

  • Walk-In Counseling: 612-870-0565

  • United Way: Call 211 from a landline or 651-291-0211 from a cell phone.

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Other Mental Health Resources

  • National Alliance on Mental Illness (NAMI): 651-645-2948

  • The Trevor Project: 866-488-7386

  • Minnesota Farm and Rural Helpline: 833-600-2670

  • Sexual Violence Center: 612-871-5111

  • Ember Center (Formerly Crisis Center) for adults and children impacted by domestic violence and sexual assault: 303-688-8484 or toll-free at 888-247-7472

  • Mental Health Association Minnesota: 653-493-6634 or 800-862-1799

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